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101.
In today's fast-paced world, anecdotal evidence suggests that information tends to inundate people, and users of information systems want to find information quickly and conveniently. Empirical evidence for convenience as a critical factor is explored in the data from two multi-year, user study projects funded by the Institute of Museum and Library Services. The theoretical framework for this understanding is founded in the concepts of bounded rationality and rational choice theory, with Savolainen's (2006) concept of time as a context in information seeking, as well as gratification theory, informing the emphasis on the seekers' time horizons. Convenience is a situational criterion in peoples' choices and actions during all stages of the information-seeking process. The concept of convenience can include their choice of an information source, their satisfaction with the source and its ease of use, and their time horizon in information seeking. The centrality of convenience is especially prevalent among the younger subjects (“millennials”) in both studies, but also holds across all demographic categories—age, gender, academic role, or user or non-user of virtual reference services. These two studies further indicate that convenience is a factor for making choices in a variety of situations, including both academic information seeking and everyday-life information seeking, although it plays different roles in different situations.  相似文献   
102.
Given the rising number of international environmental agreements, it is increasingly difficult for many developing countries to meet the basic commitments of compliance to Multilateral Environmental Agreements (MEAs). One major reason for non-compliance is an unforced restriction on enforcement information flow to the national environmental governance repository either due to policy regulations or, technological hindrance. The purpose of this paper is to highlight the importance of a global information technology framework for MEAs that will help in enhancing the flow of information from a grassroot level to a national repository and then serving to various international agencies involved in monitoring of enforcement and compliance to MEAs. The paper defines the current challenges in global and national-level environmental information gathering and analysis and then, explains the technological and policy framework model adopted in the Wildlife Enforcement Monitoring System (WEMS). The paper then argues that the WEMS model will be able to overcome the existing challenges hindering the information flow in a government framework.  相似文献   
103.
Recent research on the generation of social trust and social capital gives public institutions prominent roles as instruments for creating social capital, the trust and connections between community members that yield collective action. Less is known about specific institutions and the mechanisms involved in creating social capital. In this paper, public library programs directed towards immigrants are explored as one possible mechanism for generating social capital. The data are unstructured interviews with U.S. library directors on strategies for immigrant programs and the creation of social trust. The interviews are analyzed and discussed, and they contribute to research on social capital formation. The programming activities in the libraries studied, which included classes in English as a second language (ESL), computers, and civics, attracted target immigrant populations. According to the library directors interviewed, these classes, which were carefully designed for these populations, were successful in generating trust and social capital: People “come back” to the library. Public libraries are promising arenas for generating social trust, and follow-up studies looking at the attitudes of immigrants who participate in these programs are important for increasing our knowledge on the mechanisms creating trust and social capital—that is, for theory development and for library practice.  相似文献   
104.
This study attempts to estimate the effects of internet adoption on reducing corruption by using a panel consisting of 70 countries covering the period from 1998 to 2005. The results of Granger causality tests reveal that, while causality running from internet adoption to corruption reduction can be established, the causality between internet adoption and corruption is bi-directional. To deal with the problem of endogeneity, the dynamic panel data (DPD) models are employed. The estimation results show that the effects of internet adoption on corruption reduction are statistically significant but not too substantial. Our findings suggest that the internet has shown a capacity for reducing corruption, but its potential has yet to be fully realized.  相似文献   
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106.
The future of communication and advertising is mobile. There is, however, little empirical evidence as to exactly how mobile advertising works. This research examines the role of mental imagery elicited by mobile advertising and its mediating effect on trust in the advertising message (ad trust) and purchase intention. Using a 2 × 2 factorial experimental design, we examined the influence of the type of message – SMS vs. MMS – and type of content – informational vs. transformational – on the three dimensions of mental imagery: vividness, quantity and elaboration. Results show a greater impact of MMS mobile ads and transformational ads on vividness and elaboration, while SMS mobile ads have a greater impact on the quantity dimension. The study also suggests that ad trust can be improved by enhancing the mental imagery elicited by mobile ads. Vivid and elaborate mental imagery mediates the effect of the type of ad on ad trust and exerts a positive influence on purchase intention. These findings have important implications for mobile advertisers since overcoming trust issues remains a major obstacle in the adoption of this medium. In addition, practical aspects of mobile ads’ conception and design are discussed and directions for future research are suggested.  相似文献   
107.
Given that e-tailing service failure is inevitable, a better understanding of how service failure and recovery affect customer loyalty represents an important topic for academics and practitioners. This study explores the relationship of service failure severity, service recovery justice (i.e., interactional justice, procedural justice, and distributive justice), and perceived switching costs with customer loyalty; as well, the moderating relationship of service recovery justice and perceived switching costs on the link between service failure severity and customer loyalty in the context of e-tailing are investigated. Data collected from 221 useful respondents are tested against the research model using the partial least squares (PLS) approach. The results indicate that service failure severity, interactional justice, procedural justice and perceived switching costs have a significant relationship with customer loyalty, and that interactional justice can mitigate the negative relationship between service failure severity and customer loyalty. These findings provide several important theoretical and practical implications in terms of e-tailing service failure and recovery.  相似文献   
108.
Portals provide an aggregated and personalized view of information through a large application integrating information, people, and processes across organizational boundaries. As such, portals can significantly impact organizations, completely changing how they work and operate. In addition, many critical success factors can affect portals at any stage of implementation. Many organizations lack suitable frameworks for implementing portals to ensure success in the organization, customer satisfaction, and employee morale. To address this gap, we proposed a comprehensive framework to develop and operate portal projects by considering specific critical success factors. We have evaluated and compared this work with previous work in the same field, more accurate and significant results.  相似文献   
109.
Rapid advances in mobile technologies and devices have made mobile banking increasingly important in mobile commerce and financial services. Using innovation diffusion theory and knowledge-based trust literature, this study develops a research model to examine the effect of innovation attributes (perceived relative advantage, ease of use and compatibility) and knowledge-based trust (perceived competence, benevolence and integrity) on attitude and behavioral intention about adopting (or continuing to use) mobile banking across potential and repeat customers. Based on a survey of 368 participants (177 for potential customers and 191 for repeat customers), this study uses a structural equation modeling approach to investigate the research model. The results indicate that perceived relative advantage, ease of use, compatibility, competence and integrity significantly influence attitude, which in turn lead to behavioral intention to adopt (or continue-to-use) mobile banking. Additionally, by using multi-group analysis with t-statistics, the results found that the antecedents of attitude toward mobile banking differ between potential and repeat customers. The implications for research and practice and future research directions are discussed.  相似文献   
110.
The study focuses on which users to target and why and how to inspire their participation by applying combination of von Hippel's lead user and user innovation toolkits with Rogers’ innovation diffusion theories. After an investigation of a social networking website, this study finds that individuals with large number of hits are highly active users of new functions. Moreover, they are likely to use toolkits to customize their personal uses and respond to others’ problems. Therefore, they garner appreciation from others in return, achieve higher ranks in the top hit parade, and obtain better-expected benefits from the website's incentive compensation. This study also evaluates the toolkits’ efficacy in the Web 2.0 context and finds that they are not equivalents. This research offers insights useful for web service providers to target innovative users and create an environment using web toolkits to induce user-generated innovation and achieve better effect of innovation communication.  相似文献   
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